Standard Delivery Time

As a rule, delivery time is 3 to 5 working days after shipping the order. Please note that we are unable to ship orders to PO boxes. The delivery time will vary depending on the shipping method chosen and the country processing time.


If the delivered products have obvious material or production defects, including damage caused by transport, please notify us of such defects immediately by email or phone. Not doing so will not affect your legal rights.


Customs, Duties, Taxes

Those ordered products for shipment to countries outside of Hong Kong may be subject to customs duties, taxes and fees levied by the destination country, which are not included in the price of the products. The purchaser of the shipment will be the importer of record in the destination country and is responsible for all the relevant customs duties, taxes and fees. Calvin Klein has no control over these charges and does not assume responsibility for the ordered products meeting local customs laws and/or duties and taxes.

Appointment as Agent

Regarding the delivery, you authorize Calvin Klein to designate a carrier to act as your agent with the relevant customs and tax authorities in the destination country, to clear your merchandise, process and remit on your behalf the taxes, customs duties and fees paid by you for such item. Risk of loss and title for the products pass to you upon delivery of the products to the carrier, provided the payment process in website has been completed.

For more details, kindly refer to the Terms and Conditions